To ensure that your information is protected and secure when accessing www.potiquehotel.com (hereinafter referred to as the “Website”), we are committed to safeguarding the information we collect. All personal data you provide will be encrypted and securely stored.
SECURE BOOKING
If you choose to make an online reservation through our Website, you will be redirected to an official booking interface via the link https://book-directonline.com. Although this interface is part of our booking process, it is managed by a third-party provider and is therefore subject to its own privacy policies. Understanding that security is a top priority, we have carefully selected a reputable provider with high-security standards.
PROTECTING YOUR INFORMATION
We want you to feel confident when planning and entering your reservation information on this Website. Potique Hotel (“Hotel”) is committed to protecting your personal data. Our Hotel has implemented a security program with a dedicated team responsible for maintaining and safeguarding our Website to prevent unauthorized access. The Website is certified secure and meets strict industry requirements. Our servers and systems are equipped with encryption, obfuscation, and firewalls. When you enter personal information during the booking process or via email subscription, your data is protected by SSL (Secure Socket Layer) technology to ensure secure transmission.
PRIVACY POLICY
At Potique Hotel, your privacy and data security are very important to us. We are committed to protecting your personal data. This Privacy Policy may be updated at any time, so please review it regularly. We will not disclose any personally identifiable information to any third party without your consent.
Our goal is to provide you with a safe online experience, where you can comfortably share your information to support reservations and hotel services. To achieve this, our Website may collect certain types of information about visitors and users.
We understand how important privacy is to you, and we will clearly explain what data is collected and how it is used. This Privacy Policy applies solely to our Website.
We collect two types of data: personal and aggregate information.
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“Personal information” refers to data voluntarily provided by you, which may be used to identify you or the company you represent when using the Website. This includes your name, email address, phone number, affiliated company, location, and other identifying details.
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“Aggregate data” refers to general, non-personally identifiable information such as how often certain pages are visited, referral sources, or navigation paths to our Website.
WHAT INFORMATION IS COLLECTED AND HOW IS IT USED?
We are careful to ensure that your personal data is never used without your permission or awareness. You may have submitted a request for information about our Hotel, participated in a promotional campaign, or signed up for marketing emails. In response, we may ask for your name and postal address. If you choose to provide this information, it will only be used for the purposes indicated at the time of collection.
WE MAY USE YOUR INFORMATION TO:
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Process your booking and payment;
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Communicate with you regarding your reservation;
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Make requested changes to your reservation;
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Provide a personalized experience on our Website;
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Respond to your inquiries and correspondence;
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Register you to receive marketing/promotional emails or information you’ve expressed interest in; and
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Comply with legal obligations.
All communications will include an opt-out option, allowing you to unsubscribe from future messages. When deciding whether to opt in, please note that we will only use your data for Hotel-related purposes. We do not sell, rent, or share your personal information with third parties, nor do we use it for unauthorized commercial purposes. You may request to be removed from our list at any time.
Potique Hotel may update this policy periodically. We will always post the most current version on our Website. Please review these policies regularly to stay informed about our privacy practices and ensure your personal information remains safe and secure with one of the best hotels in Nha Trang.